Privacy Policy for Vaulta Technologies and Innovations Africa Limited

Effective Date: 25th of March 2025

At Vaulta Technologies and Innovations Africa Limited (the "Website," "we," "us," or "our"), your privacy is of paramount importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Website. By accessing or using our Website, you agree to the collection and use of your information in accordance with this Privacy Policy.

Please read this policy carefully before using our Website. If you do not agree with this policy, please do not access or use our Website.

1. Information We Collect

We collect different types of personal information to provide and improve our services. The types of personal information we may collect include:

• Personal Identifiable Information (PII): This includes details such as your name, email address, phone number, billing address, and payment information when you make purchases, sign up for our newsletter, or contact customer service.
• Non-Personal Information: This includes data that cannot be used to personally identify you, such as your IP address, browser type, device type, and browsing behavior.
• Cookies and Tracking Technologies: We use cookies, web beacons, and other tracking technologies to enhance user experience, analyze trends, and track the movement of users on our site.

2. How We Collect Information

We collect information through various means:

• Information You Provide Directly: When you register for an account, make a purchase, subscribe to our newsletter, or interact with our customer support, we collect personal details directly from you.
• Information We Collect Automatically: We use cookies and similar technologies to automatically collect information about your usage patterns, preferences, and interactions with our Website.
• Third-Party Sources: We may receive personal information from third-party services, such as social media platforms (if you choose to link your account to these services) or payment processors.

3. Third-Party Integrations

We may use third-party service providers and partners to facilitate our services, provide services on our behalf, perform website-related services, or assist us in analyzing how our Website is used. These third-party providers may have access to your personal information, but they are obligated not to disclose or use it for any other purpose.

Third-party integrations may include, but are not limited to:

• Payment Processors: When you make a purchase on our Website, your payment details are processed by third-party payment processors like PayPal, Stripe, or other similar providers. Please review their privacy policies to understand how they handle your data.
• Analytics and Advertising: We may use third-party analytics services (e.g., Google Analytics) and advertising partners (e.g., Google AdSense, Facebook Ads) to help analyze website usage and deliver tailored ads. These third parties may collect data via cookies and other tracking technologies.
• Social Media: If you choose to link or log in through social media platforms (e.g., Facebook, Twitter), we may receive your profile information, which is subject to the social media platform’s privacy policy.

We do not control these third-party services, and we encourage you to review their privacy policies to understand how they handle your personal information.

4. How We Use Your Information

We use the information we collect for a variety of purposes, including:

• Providing and Improving Services: To process transactions, deliver products or services, and personalize your experience on our Website.
• Customer Support: To assist with inquiries, provide customer support, and resolve any issues or disputes.
• Marketing and Communication: To send you promotional materials, newsletters, or offers that may interest you (with your consent, if required by applicable law).
• Analytics and Research: To analyze trends, track website usage, and improve the functionality and performance of our Website.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

5. Children's Privacy

Our Website is not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to delete such information from our servers.

If you are a parent or guardian and believe we have collected personal information from a child under 18, please contact us immediately at hello@usevaulta.com, and we will take necessary actions to remove the data.

If your business or services are intended to be used by children, you must implement additional mechanisms to obtain parental consent for data collection.

6. Security Measures

We take the protection of your personal information seriously and employ industry-standard security measures to safeguard your data. These measures include:

• Encryption: We use encryption protocols, such as SSL/TLS, to protect sensitive information transmitted through our Website.
• Access Controls: We implement strict access controls to ensure that only authorized personnel can access your personal information.
• Data Storage: We store personal information in secure servers, and we implement reasonable measures to protect against unauthorized access, alteration, or destruction.

While we strive to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. User Rights and Data Protection

Depending on your location, you may have certain rights regarding your personal information. These rights vary by jurisdiction, including under the General Data Protection Regulation (GDPR) for users in the EU, Nigeria’s Data Protection Regulation (NDPR), and other prominent data protection laws from different regions. Below are key rights you may have depending on your jurisdiction:

Your Rights under GDPR (EU Users):

• Access: You have the right to request a copy of your personal data.
• Correction: You have the right to request that we correct any inaccuracies in your personal data.
• Deletion: You may request the deletion of your personal data, subject to certain exceptions (e.g., for legal obligations or contractual purposes).
• Portability: You may request that your personal data be transferred to another organization in a structured, machine-readable format.
• Object to Processing: You may object to our processing of your personal data under certain circumstances.
• Restriction of Processing: You may request restrictions on how we process your data.

To exercise any of these rights, please contact us at hello@usevaulta.com.

Your Rights under NDPR (Nigeria Users):

• Access: You have the right to access and verify your personal data that we hold.
• Correction: You have the right to request updates to any incorrect or outdated data.
• Withdrawal of Consent: If we rely on your consent to process your personal data, you can withdraw it at any time.
• Deletion: You may request that your data be deleted, provided that there are no overriding legal obligations or legitimate reasons to retain it.
• Portability: You may request that your data be transferred to another service provider, where applicable.
• Object to Processing: You may object to processing based on legitimate grounds.

To exercise these rights, please contact us at hello@usevaulta.com.

Your Rights under CCPA (California Users):

• Access: You have the right to request that we disclose the personal information we have collected about you in the past 12 months.
• Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
• Opt-Out of Sale: You may have the right to opt out of the sale of your personal information (if applicable).
• Non-Discrimination: We will not discriminate against you for exercising any of your rights under the CCPA.

To exercise these rights, please contact us at hello@usevaulta.com.

Your Rights under LGPD (Brazil Users):

• Access: You have the right to request a copy of your personal data held by us.
• Correction: You can request the correction of inaccurate or incomplete data.
• Deletion: You may request the deletion of unnecessary or excessive personal data.
• Anonymization, Blocking, or Elimination: You may request the anonymization, blocking, or elimination of personal data processed in violation of the LGPD.
• Portability: You can request the portability of your personal data to other service providers.

To exercise these rights, please contact us at hello@usevaulta.com..

Your Rights under PIPEDA (Canada Users):

• Access: You have the right to access your personal information held by us.
• Correction: You can request corrections to any inaccuracies in your personal information.
• Withdrawal of Consent: You may withdraw your consent to the processing of your personal information at any time, subject to legal or contractual restrictions.
• Complaint: You have the right to lodge a complaint with a privacy commissioner if you believe your privacy rights have been violated.

To exercise these rights, please contact us at hello@usevaulta.com.

Your Rights under the Privacy Act (Australia Users):

• Access: You have the right to access the personal information we hold about you.
• Correction: You can request that we correct any personal information that is inaccurate, out of date, or incomplete.
• Deletion: In certain circumstances, you may request that your personal information be deleted.
• Complaints: You can make a complaint to us if you believe we have not handled your personal information in accordance with the Privacy Act, and we will respond to your complaint.

To exercise these rights, please contact us at hello@usevaulta.com.

8. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to enhance your browsing experience, analyze trends, and track user activity. You can manage or disable cookies in your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.

• Types of Cookies We Use:
• Essential Cookies: These are necessary for the basic functionality of the Website.
• Performance Cookies: These cookies help us analyze how visitors interact with our Website.
• Functional Cookies: These allow us to remember your preferences or settings.
• Targeting Cookies: These cookies track your browsing habits to provide you with targeted advertisements.

For more information on how we use cookies, please refer to our Cookie Policy.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: hello@usevaulta.com

Address: OKOI ARIKPO HOUSE, 5 IDOWU TAYLOR

STREET, , VICTORIA ISLAND, LAGOS STATE,

NIGERIA.

By using our Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and sharing of your information as described herein.